Airchat

FAQ

What is Airchat?

Airchat is a push-to-talk, voice-first public messenger with near-perfect transcripts.

How is Airchat moderated?

Airchat has a self-moderation policy: users have powerful tools to fully moderate behavior on their content—tools that normally other platforms reserve for themselves. You don't need to appeal to us as you can remove offending content yourself. You can block and mute troublemakers. We don't remove people platform-wide for polite disagreement, or over politics, but we do remove people for harassment, impersonation, foul behavior, and illegal content.

How can I block accounts?

Step 1: Go to the profile page of the person you wish to mute.
Step 2: Click the more icon •••
Step 3: Select Block from the options listed.

Block is a feature that helps you control how you interact with other accounts on Airchat. This feature helps people in restricting specific accounts from contacting them, seeing their posts, and following them.

  • Accounts you have blocked cannot follow you, and you cannot follow an account you have blocked.
  • Blocking an account you are currently following will cause you to unfollow that account (and them to unfollow you). If you decide to unblock that account, you will have to follow that account again.
  • Blocked accounts do not receive a notification alerting them that their account has been blocked. However, if a blocked account visits the profile of an account that has blocked them, they will see they have been blocked (unlike mute, which is invisible to muted accounts).
  • All existing public and private messages from blocked accounts are hidden from you, and likewise, blocked accounts cannot see any existing public or private messages from you.
  • You will not receive notifications from accounts you block. You will, however, see notifications from accounts you follow when they mention you in a conversation started by an account you block.

How can I mute accounts?

Step 1: Go to the profile page of the person you wish to mute.
Step 2: Click the more icon •••
Step 3: Select Mute from the optionslisted.

Mute is a feature that allows you to remove an account's posts from your timeline without unfollowing or blocking that account. Muted accounts will not know that you've muted them and you can unmute them at any time.

  • Muted accounts can follow you and you can follow muted accounts.
  • Muting an account will not cause you to unfollow them. Muting an account does not impact the account's ability to send you a Direct Message.
  • You will no longer receive push notifications from any muted account. However, you will still see activity from muted accounts in your Notifications tab.

Why is there a minimum eight-character username limit?

To prevent squatting and reselling of popular handles, which are common with new platforms. Shorter handles can be earned through more activity on the app. You can request a shorter username by emailing support@getairchat.com or sending a DM on Twitter Dormant or underused handles will be reclaimed.

What are channels?

Channels are generally centered around a topic and occupy a separate space on your home tab, although you can also see posts from channels on your default Following tab. There are two kinds of channels: fishbowls and open channels. To speak in a fishbowl, you need a unique invite from the owner of the fishbowl. However, you can view any messages posted in the fishbowl. In open channels, anybody can speak, but the owner reserves the right to moderate your content. As of now, users cannot create channels themselves but can request that admins create them.